VOXLinQ Inbound Voice and SMS Services
December 21, 2022

Inbound telephone services offered by VOXLinQ allow customers or potential customers to contact your company's phone through a designated phone number. The company then receives the calls and handles them in a professional and efficient manner. In addition to voice calls, VOXLinQ also offers inbound SMS services for both toll free and regular phone numbers, which allow customers to send text messages to the company's designated phone number.

The goal of inbound phone and SMS services is to improve customer satisfaction and provide assistance and support to customers who need it. VOXLinQ offers a range of different types of inbound phone and SMS services, depending on the specific needs and goals of the company. Some of the most common types of inbound phone and SMS services that we support include:

Customer Service: This type of inbound phone and SMS service is used to provide assistance to customers who have questions or concerns about your company's products or services. Customer service representatives may answer questions about billing, service plans, coverage areas, and other related topics. Similarly, customers may send SMS messages to inquire about their bills, service plans, or any other concerns they may have.

Sales: An inbound sales phone and SMS service is used to receive calls or text messages from potential customers who are interested in purchasing the phone company's products or services. Sales representatives are trained to provide product information, pricing details, and other sales-related information to potential customers.

Technical Support: Technical support inbound phone and SMS service is designed to provide technical assistance to customers who are experiencing issues with their service or device. Technical support representatives may help customers troubleshoot problems, answer questions about software or hardware, or provide other forms of technical assistance.

Account Management: Account management inbound phone and SMS service is used to help customers manage their accounts. Customers may use this service to inquire about their billing information, make payments, or change their account settings.

Emergency Services: Emergency services inbound phone service is used to provide assistance to customers who need urgent help, such as in the case of an emergency. VOXLinQ provides a designated phone number for emergency services, which can be used to quickly connect with emergency responders.

SMS Marketing: SMS marketing inbound service is used to send promotional messages or updates to customers via SMS messages. Customers may opt-in to receive these messages by providing their phone number to the company.

Overall, inbound phone and SMS services are crucial for companies to maintain positive relationships with customers and improve the customer experience. By providing a range of different types of inbound phone and SMS services, VOXLinQ can effectively meet your company's needs in order to help you achieve your business goals. For more information or to sign up, please visit VOXLinQ.com :: Toll Free Numbers or call 888-222-2334. 

Client Testimonials

  • Amazing customer service. Your VoIP phone service works great.

    Cindy N.
  • My fleet drivers depend on the calling cards that you provide. I appreciate the no connection fee service with the best rates I could find online.

    Jack B.
    Houston, TX

VOXLinQ Phone Service Usage by Industry

Small Business


Medium to Large Business